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The Daily Insight

How do I get rid of pop up on my Samsung TV?

Author

Emily Sparks

Published Feb 27, 2026

How do I get rid of pop up on my Samsung TV?

To remove this feature the TV has to be set in HOME mode instead of STORE mode. To do this go into the SETUP menu then scroll down to LOCATION. Using the left or right arrow keys change STORE to HOME and the pop ups should no longer appear on the screen.

Why does the mute button keep popping up on my Samsung TV?

The mute button on the TV remote or cable remote may be stuck. Please remove the batteries from all your TV remotes (TV, cable, satellite, etc) and see if the issue is still there. If it is gone, then one of the remotes is defective.

How do you fix a glitching Samsung TV?

You can troubleshoot all of these causes by yourself.

  1. Disable the Eco Sensor feature. Locate this setting under “Settings” in the main menu.
  2. Disable the Energy Saving feature. Locate this setting under “Settings” in the main menu.
  3. Test your Samsung TV on a different source if flickering persists.

Why does the Samsung logo appear on my TV?

Why is my Samsung smart tv stuck on Logo when turned on? Due to unstable firmware update – update firmware to latest version to fix this issue, power reset by unplug (press and hold for 30 seconds) and plug back and perform power reset and issue with motherboard as well plays a role in Samsung smart tv stuck on logo.

How do I get my Samsung TV out of retail mode?

All you have to do is press the “Tools” button on the remote and then scroll down until you see the “Store Demo Off” option. Select that, and your TV will leave the demo mode just like that.

How do I get the mute icon off my TV?

Keep the TV volume just high enough to avoid the mute icon. 2. Plug headphones or just a headphone plug into the headphone jack. That should turn off the TV speakers..

Can I fix my Samsung TV?

If your TV needs to be repaired, you can arrange for an authorised Samsung technician to visit and make the repair directly at your location. All Samsung repairs come with a 3-month warranty on any repairs carried out, and you also get to keep your original factory warranty.

Why is my Samsung TV not displaying anything?

Cable connection problem: Your Samsung Smart TV is likely to have a black screen issue due to the cable connection problem. Loose connections, damaged cables or inactive power sources are the probable cause of the problem on your TV. If the menu appears on the screen of your TV, then the problem is with the sources.

Why do shortcuts keep popping up on my Samsung TV?

The shortcut icons seem to start appearing at random, then after fussing with all the settings for ANOTHER hour or so, the icons seem to stop, for no clear reason. For a while, it seemed to help to turn the TV volume down past 0. But that doesn’t seem to work anymore.

Where is the surround sound icon on my Samsung TV?

Hi, I have recently purchased a new SUHD curved tv and Samsung sound bar, with subwoofer. for some reason the surround sound icon will not go away. It’s half way up the screen on the left hand side. the surround sounds works fine, universal Samsung remote operates it perfect aswell.

Why does the mute button keep flashing on my Samsung TV?

This problem started approximately three months ago, but we were able to clear the mute symbol by moving the volume button up or down on the remote. Approximately two months ago the remote volume button would only move up or down approximately three levels, and it would not clear the mute symbol.

Why do the shortcuts keep popping up on my Smart Remote?

Several times, we’ve reset the TV, the Smart Remote, the Smart Hub, the cable box, etc. The shortcut icons seem to start appearing at random, then after fussing with all the settings for ANOTHER hour or so, the icons seem to stop, for no clear reason.

The shortcut icons seem to start appearing at random, then after fussing with all the settings for ANOTHER hour or so, the icons seem to stop, for no clear reason. For a while, it seemed to help to turn the TV volume down past 0. But that doesn’t seem to work anymore.

Hi, I have recently purchased a new SUHD curved tv and Samsung sound bar, with subwoofer. for some reason the surround sound icon will not go away. It’s half way up the screen on the left hand side. the surround sounds works fine, universal Samsung remote operates it perfect aswell.

Several times, we’ve reset the TV, the Smart Remote, the Smart Hub, the cable box, etc. The shortcut icons seem to start appearing at random, then after fussing with all the settings for ANOTHER hour or so, the icons seem to stop, for no clear reason.

How can I Stop my Samsung TV from turning on?

Disable the Power On with Mobile option. TVs which can connect to SmartThings can be turned on using compatible devices, sometimes automatically. However, if abnormal “power on” signals are sent through the wireless network, they will trigger this function and make the TV turn on. If you do not want this function,…