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The Daily Insight

How do I reset my Arlo WiFi?

Author

Samuel Coleman

Published Feb 12, 2026

How do I reset my Arlo WiFi?

To perform a factory reset on your SmartHub or base station:

  1. Use a pen or straightened paperclip to press and hold the Reset button on the back of the base station for about 10 seconds.
  2. When the Power and Internet LEDs are both solid green, tap the Arlo icon on your mobile device and log in to your Arlo app.

How do I connect my Arlo camera to the base?

To set up and sync Arlo Pro 2 or Arlo Pro cameras: Bring the camera within one to three feet (30 to 100 centimeters) of the base station. Sync the camera to the base station: If you are using an Arlo base station, press the Sync button on the side of the base station for about two seconds and then release the button.

Why does my Arlo camera keep going offline?

Your camera might go offline if metal objects or thick walls and ceilings exist between the camera and the base station. Do you have an access point or other WiFi device close to the SmartHub or base station? If so, your Arlo system might be experiencing WiFi congestion. If possible, move the base station away from other WiFi devices.

Where can I place my Arlo camera away from my router?

Ensure that your device is within range of your WiFi router, Arlo SmartHub, or Arlo base station. If your device is connected to an Arlo SmartHub or base station, you can place your Arlo device up to 300 feet (90 meters) away from the Arlo SmartHub or base station.

What to do when your Arlo base station is offline?

Yet, if you see an error message, such as Arlo Base Station is Offline, instead of the video feed, then your base station is not connected to the Internet connection. Switch off your Arlo camera, then remove the battery, and insert it again. Wait for camera LED operation when the battery section is closed.

What’s the maximum range for an Arlo camera?

If your device is connected to an Arlo SmartHub or base station, you can place your Arlo device up to 300 feet (90 meters) away from the Arlo SmartHub or base station. The maximum range is reduced by each wall, ceiling, or other major obstruction between the camera and SmartHub or base station.

Why is my Arlo camera offline?

If your camera is farther away from the base station, it might be connecting and disconnecting because it’s too far away from the base station. Make sure the area is covered by Wi-Fi and you indeed have a stable internet. Your Arlo camera might be experiencing WiFi congestion and goes offline. Ensure your Arlo base station is online.

Why is my Arlo base station offline?

Arlo Base Station Offline Issue may Occur Due to Any of the Following Reasons: 1) Router’s Firmware Problem: Sometimes the offline problem arises because the firmware of the router is not updated. In case, it is not updated, then update it and then try connecting to your Arlo camera again.

Is Arlo free?

Besides being well made cameras with a long battery life, Arlo throws in one of the most generous free cloud plans of any of the large manufacturers. They also have a few plans that aren’t free.