How do I reset my password on my Keepsafe?
John Thompson
Published Feb 17, 2026
How do I reset my password on my Keepsafe?
Resetting the password
- Get to the login screen on the recorder.
- Click on Forgot Password.
- Enter the MAC address that you took and replace ” – ” with ” : “. It should look like this – BC:51:FE:11:22:33.
- Click on OK once done.
- You then need to set your new password. Please follow your Wizard Quick Start Guide.
Is there a way to reset a Swann DVR password?
If you have an old Swann DVR you can also check the article: How to reset H.264 DVR which has other instructions on how to reset the password. There’s no universal Swann DVR password, each device has a unique code that is related to its network board.
Where do I enter the reset code for swannview link?
The reset code needs to be entered after clicking Forgot Password. Enter it in the Super Password field. Letters are in UPPERCASE without the colons (e.g EC71DB5C4AF5). If the window you see looks similar to the image below, you are in the wizard. The reset code CANNOT be entered in this area. Make sure to setup your new password and click NEXT.
What kind of signal does a Swann DVR use?
These are the 3 technologies that Swann uses, and you should cross-check your camera and DVR documentation to see which signal types each component uses. You can also check our Camera Compatibility Chart available on the Swann website.
Where do I find the MAC address for Swann DVR?
Your computer can ask your Swann DVR what is its Mac Address and all you need a simple command to see it. Type CMD at the search box at the bottom left of your laptop’s screen. The Command Prompt icon will show up, just click it to open the screen. Alternatively you can use the key combination Windows + R and type run in the windows that pops up.
How can I Reset my Swann DVR password?
Swann DVR/NVR password reset using SwannView Link software The reset on Swann recorders is done by retrieving the device’s MAC address and using it as a reset code. This reset code can be acquired by using software on your Windows PC or Mac computer.
The reset code needs to be entered after clicking Forgot Password. Enter it in the Super Password field. Letters are in UPPERCASE without the colons (e.g EC71DB5C4AF5). If the window you see looks similar to the image below, you are in the wizard. The reset code CANNOT be entered in this area. Make sure to setup your new password and click NEXT.
How to get a dvrx serial number from Swann?
Select your recorder by clicking the checkbox at the left to fill the information needed at the right. Copy the Device Serial No. and send an email to [email protected] to get the generated code. While waiting for the code, you can try the other method and see if this works for you, check the article below:
These are the 3 technologies that Swann uses, and you should cross-check your camera and DVR documentation to see which signal types each component uses. You can also check our Camera Compatibility Chart available on the Swann website.