How do I Reset my Xfinity home security system?

Restart Your Touchscreen

On your Home screen: Swipe up to open the dashboard (if applicable), tap the gear icon, then tap Devices.
Enter your four digit Master Keypad Code.
On the Categories screen, tap Advanced Settings.
Tap Restart Touchscreen.
Enter your four digit Master Keypad Code.

How do I change my Xfinity home security password?

Reset Your Xfinity Password with the Reset Tool

Go to
Enter your Xfinity ID and click Continue.
Complete the security check by typing the moving letters in the box.
Select the way you want to recover your password and click Continue.
Create and confirm your new password.

How do I Reset my Comcast alarm code?

Changing Your Passcode in the Xfinity Home App Scroll down to Central Station Passcode, then tap the pencil icon. Enter your four-digit Master Keypad Code. You will be able to see your current Central Station Passcode. Enter a new passcode and then tap Save.

How do I get my Xfinity WiFi back online?

Restarting Your Xfinity Gateway via My Account Online

Log in to your account at using your Xfinity ID and password.
Scroll down and select Manage Internet.
Select Restart Modem to begin troubleshooting.
Select Start Troubleshooting to begin your modem restart.

How do I find out my Xfinity username and password?

How do I get my Comcast Code?

In order to verify your identity, a security code will be sent to a mobile phone number or an email address. Tap the number or email address where you want to receive the code, then tap Request a Security Code.

Why is Xfinity Wifi so bad?

Xfinity is a cable internet network, which means it can slow down when too many users get online at the same time. This is because the network can’t support the amount of data people are using all at once, so things get backed up like a traffic jam.

Is it worth it to have Xfinity Home Security?

This is one reason Xfinity home security services could be a viable option for existing Xfinity customers because the more services they clump together, the greater that discount they’ll receive. It’s difficult to discuss pricing for Xfinity’s security services because pricing varies depending on how you bundle your services with Xfinity.

What can you do with Xfinity home automation?

Customers can control other home automation devices (such as smart lights, outlets, and thermostats) from either the Xfinity Home app or the Touchscreen controller. Here, we’ve broken down just a few of the features you can enjoy with an integrated home security system.

What happens if I cancel my Xfinity Home Service?

In the event you cancel your Xfinity Home service, your pre-payment will be applied instead to any other charges due on your bill for Comcast services. You will not receive a cash or credit card refund of your pre-payment.

How can I monitor my home with Xfinity?

As an Xfinity customer, you can monitor video footage right on your television set — so you can see who’s at the front door without missing a minute of your favorite show. When you’re not able to check your phone, 24/7 professional monitoring from an Xfinity certified monitoring station is there to help out.

What do you need to know about Xfinity Home Security?

Pro installation required for smoke detector, motion sensor, door/window sensor. We partner with trusted smart home devices that can be integrated into your system. So you can control your door locks, lights, and more. All in one simple app. We can even look at integrating your old system with advanced security technology.

How do I Reset my Xfinity Home Security touch screen?

Connect Xfinity Home to a New Wireless Gateway Tap the gear icon, then tap Devices. Enter your Master Keypad Code. Tap Advanced Settings. Tap Connectivity. Tap Connect to New Gateway Now. Tap Yes to start the process. If the WiFi connection between the touchscreen and Gateway was established, you will see a green check mark. ? If you see a red X:

What to do if you forgot your Xfinity password?

If you forget your Xfinity password, you can reset it by visiting If you know your password and just want to update it, you can do so via My Account. If you need additional instructions, we got you covered: Reset Your Xfinity Password with the Reset Tool Change Your Xfinity Password via My Account