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The Daily Insight

How do I troubleshoot my Bose sound bar?

Author

Daniel Foster

Published Mar 19, 2026

How do I troubleshoot my Bose sound bar?

Unplug the Bose system, the source device and the TV. Disconnect two HDMI cables at both ends and reseat them ensuring secure connections. Reconnect the source device, the TV and the Bose system to power. Turn on the TV and the source device.

How do I update my Bose soundbar firmware?

Software and firmware updates improve product features and stability. Install any available updates to keep your product working at its best.

  1. On a computer, click here to download the update file for your product.
  2. Save the update file to a blank USB drive.
  3. Power off your product and unplug the power cord.

How do I update my Bose 700?

To update your product, you can either connect it to a computer via USB and visit the Bose update site or you can update it wirelessly from the Bose Music app. Typically, connecting to a computer will update your product faster.

How do I reset my Bose speaker 500?

Hard Reset BOSE Home Speaker 500

  1. Let’s start by pressing and holding the Volume down button and the AUX button for 10 seconds until the white light fills to the center, pulses white twice then fades to black.
  2. The speaker reboots.
  3. When the reset is complete, the light bar glows solid amber.

What’s the price of a Bose sound bar?

Bose makes a number of soundbars, but the main distinctions include the price differences and the wider designs. The Bose 500 goes for $549 and the Bose Soundbar 700 retails for $799 right now on Amazon. Both are going to take up more space at 31.5 inches and 38.5 inches wide, respectively.

Where can I get help with Bose products?

Get help in the Bose Community Forum. Bose Community connects you with customers and product experts. Get help, plus product tips and tricks. Or, see how others are using Bose products. Ask questions — and share your own experiences. Headphones. Home Theater Systems.

Can a Bose sound bar work with a smart TV?

Bose made sure to make its soundbar super functional and easy to run in a variety of ways: with your voice (thanks, Google), with the included Bose remote, and even your phone. That said, it might take some time to get familiar with how it interacts with your smart TV.

What do you need to know about Bose community?

Bose Community connects you with customers and product experts. Get help, plus product tips and tricks. Or, see how others are using Bose products. Ask questions — and share your own experiences. All Bose products come with a limited warranty based on your product and region. Track your order or get updates on service requests.

Get help in the Bose Community Forum. Bose Community connects you with customers and product experts. Get help, plus product tips and tricks. Or, see how others are using Bose products. Ask questions — and share your own experiences. Headphones. Home Theater Systems.

Bose Community connects you with customers and product experts. Get help, plus product tips and tricks. Or, see how others are using Bose products. Ask questions — and share your own experiences. All Bose products come with a limited warranty based on your product and region. Track your order or get updates on service requests.

What happens when you return a Bose product?

Satisfaction is guaranteed on all Bose Products. If you’re not satisfied with your purchase for any reason, simply return it within the trial period for a full refund. Find details on how to return a product originally purchased at a Bose retail store. Also, find resources for store financing and extended warranty.

Where do you find the serial number on a Bose headphone?

Most serial numbers can be found on the back or bottom of the product, and typically near a barcode. Most serial numbers are 17-digits long (or 4-digits long for some headphones) and can include letters and numbers.