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The Daily Insight

How do I update my Sirius radio in my car?

Author

David Jones

Published Apr 05, 2026

How do I update my Sirius radio in my car?

You can easily refresh your radio from right inside your vehicle by visiting on your smartphone. You can also send a refresh signal by calling toll-free to 855-MY REFRESH (855-697-3373). Important: Be sure to have your 12-digit Radio ID (or ESN#) before you begin.

Why does my XM radio keep losing signal?

There may be a break, weak point, or loose connection in the wiring between the SiriusXM antenna and the tuner. Or there could be the same issues in the wiring between the tuner and your stereo. This can affect the sound quality and it may cause the radio to cut out often.

Why did my satellite radio stopped working?

Make sure all of the cables between your SiriusXM radio and your stereo system are connected firmly and securely. Make sure the FM mode in the SiriusXM Radio is turned Off. Make sure host radio is on auxiliary input mode. If the problem persists, it may be interference from another FM channel.

Why is my SiriusXM not working?

Why is my SiriusXM channel unable to play?

I don’t know what happened, I used to be able to play channel just fine. Now, whenever I try to play anything from my SiriusXM account, it throws the error: “Unable to play, connect to SiriusXM was lost”.

What to do if you Cant get SiriusXM at home?

If you are unable to get SiriusXM at home after March 31 on your current equipment we recommend the following options: › Contact your equipment manufacturer to see if there is an upgrade available that will make it possible to receive SiriusXM on that device.

What to do if Sonos Cant connect to SiriusXM?

2. Reset SONOS system 3. Updated SONOS system 4. Deleted SiriusXM from SONOS controller, then added back in 5. Deleted SiriusXM app from phone, then re-installed 6. Unplugged SONOS system for 10 minutes, plugged back in Again, not sure what did it but it’s now working fine.

Is the SiriusXM radio station still on the satellite?

@80k_0k8 @KenNehmzow @SXM_Help SiriusXM moved the station to internet only–it is no longer being broadcast up to the satellites.

Where can I find help troubleshooting my SiriusXM radio?

Additional troubleshooting tips specific to your SiriusXM radio can be found in your SiriusXM radio’s user manual. Helpful tips and procedures to improve performance of your SiriusXM Radio can be found at Installation Help. Make sure the SiriusXM antenna is mounted on the outside of the vehicle and that there are no obstructions blocking its view.

What happens when I tune to another channel on SiriusXM?

Tune to another channel. Your SiriusXM radio is acquiring audio or program information from the satellite. This message usually goes away in a few seconds. SiriusXM is updating your Radio with the latest encryption code. Wait until the update is complete.

What to do if your SiriusXM antenna is bent?

Make sure the SiriusXM antenna cable is not bent or broken. Turn your SiriusXM radio off, then on, to reset this message. If using a Dock & Play or Portable Radio, remove the Radio from its docking cradle and then reinstall to attempt to reset this message. The channel you’ve selected is not currently broadcasting.

What is the latest encryption code for SiriusXM?

SiriusXM is updating your Radio with the latest encryption code. Wait until the update is complete. This message may also display when you are trying to tune to a channel that is unavailable or blocked.