T
The Daily Insight

How is the customer service at Humax UK?

Author

William Smith

Published Apr 02, 2026

How is the customer service at Humax UK?

Emailed Humax to enquire and received fast response with status of problem. Problem resolved after a few days and was given an update by email. Good to find such customer service. Faulty Freesat box, reported in warranty, tech wanted checks done, by the time check done unit out of warranty.

Is the Humax fvp-5000t / 500 a good TV?

Humax FVP-5000T/500. The box is very slow to respond using the remote. The TV Guide usually does not populate. It seems many of the attractive features from the 4000 series have been ‘improved’ – made cumbersome, worse. The on demand service is chronically slow.

Why is BBC iPlayer not working with Humax?

BBC iPlayer stopped working with Humax 1010s box, presumably a change at the BBC end as the Humax box software was dated 2018 i.e. not updated recently. Emailed Humax to enquire and received fast response with status of problem.

What can I do with Humax aura Freeview receiver?

Humax Aura Freeview receiver. This device is beautifully designed, it’s simple to set up and access to Google’s Android os provides a vast array of apps.

When did my Humax 1100s lose all of its recordings?

So 2 weeks ago our Humax 1100s 500GB lost all of our recordings, space used showed as 1%, I left it 24 hours and they were all back. It’s happened again but they’ve been gone for 2 days now with no sign of them returning.

Are there any Freesat receivers made by Humax?

After an association for over the last 11 years, Humax will no longer be making and manufacturing Freesat branded satellite receivers and PVR’s. I confess myself a little disappointed from this decision as I have always recommended and supplied where possible Humax equipment for our Freesat installations.

Why was Humax chosen as the only brand?

From there on Humax was chosen as the only brand that would be installed as it was the most preffered model by our customers and by far gave us the least problems.

How do you enter 3 digit code on Humax?

2. Keep pressing the button for 3 seconds until the button lights on. 3. Enter the 3-digit code. Every time a number is entered, the button will blink. When the third digit is entered, the button will blink twice. 4. If a valid 3-digit code is entered, the product will power off.