What can you do about unknown charges?
Daniel Foster
Published Feb 12, 2026
What can you do about unknown charges?
Key Takeaways
- Check your account regularly to catch unauthorized transactions as quickly as possible.
- Report unauthorized charges as soon as you notice them—either to the merchant or your credit card issuer.
- Follow up the dispute with a letter to your credit card issuer to ensure your rights are fully protected.
What is unknown charge?
An order placed by another person (for example, a child, spouse, friend, relative) with access to your card number. A purchase is made by a person using another card linked to your credit or debit account. Previously placed orders for pre-order items.
How do I contact Amazon about unauthorized charges?
To report suspected fraud or unauthorized access to your account, please contact us toll-free at 866-216-1075.
Can a company charge my credit card without authorization?
Experts say that generally, no, a business cannot charge a credit card without the card holder’s consent; however, there are some situations where consent is not always obvious, especially when it comes to automatic payments or recurring charges.
How to get help with an unknown charge?
If you are not able to identify the source of the charge, submit a Purchase Help Request, and select the Unknown Charge issue. Be sure to include all the details the form asks for so we can help you promptly. We can investigate the charge on our end and quickly solve the mystery. Have more questions? Submit a request
What to do if you have unknown charges on your credit card?
That may solve the mystery straight away. If you are not a WildTangent customer, the second step is to talk with any family members that may have access to your credit card to see if they have made a purchase on WildTangent recently. Do you have any “gamers” in your household?
What to do if you have unknown charges on your WildTangent account?
If you have a WildTangent account, we suggest you sign-in to your account to check any recent purchases. That may solve the mystery straight away. If you are not a WildTangent customer, the second step is to talk with any family members that may have access to your credit card to see if they have made a purchase on WildTangent recently.
Why are there so many unauthorized charges on my credit card?
Often, unauthorized charges result from credit card theft – either from a stolen credit card or a compromised credit card number. Sometimes, unauthorized charges result from clerical error or computer glitch.