What should I do if my Alexa is not working?
Matthew Barrera
Published Feb 26, 2026
What should I do if my Alexa is not working?
On standard Echo units, call out your wake word (usually “Alexa”, as long as you’ve not changed it to one of the other options) and the brightest part of the blue ring will point toward the direction in which Alexa heard its name called. If it’s not pointing to you, that’s a hint that something’s still not right.
What does it mean when Alexa doesn’t understand what you say?
Alexa doesn’t understand what you said “I’m sorry, I didn’t quite get that” is a phrase often spoken by Alexa. It happens when the voice assistant didn’t comprehend what you said.
What do you need to set up Alexa?
You’ll need to attach an RFID device, like a Tile tracker, to your keychain and then pair it with Alexa. Another option is to set your keys down somewhere and immediately activate your Echo to let it know where you’ve placed them. For example, say “Alexa, remember that I placed my keys in the basket by the TV.”
What can I ask Alexa in the morning?
Not everyone has time to check the weather in the morning. If you are pressed for time, ask Alexa if you should wear rain boots or sandals, pants or shorts, jacket or T-shirt. Enable the Dress Right skill in the Alexa app so you can get the wardrobe info that you need.
What to do when Alexa won’t turn on?
Also, go to the Alexa SmartApp and assure that your device is selected. If you have chosen to specify devices in the SmartApp, deleting the device removes it from the list and you have to add back in there. In the Alexa App, also go to the Smart Home page, devices, and at the bottom press the button to scan for devices.
How to fix Alexa randomly talking in the middle of the night?
How to fix Alexa randomly talking in the middle of the night Twice in the past 12 hours my 2 Alexas have chatted to themselves. The bedroom at 2.30ish this morning. And the lounge 9.30am. Just a couple of minutes ago. No history of commands given. Except at 9.00am she heard something not for Alexa.
Alexa doesn’t understand what you said “I’m sorry, I didn’t quite get that” is a phrase often spoken by Alexa. It happens when the voice assistant didn’t comprehend what you said.
Why does Alexa go off when I don’t give it a command?
When Alexa performs an action without your command, ask it why. You may have noticed when timers or alarms go off, the sound is much louder (or maybe quieter) than the playback volume of Alexa. That’s because alarm and timer volume is controlled separately within the Alexa app.