What should I do if my Arc Sound Bar is not working?
David Ramirez
Published Apr 02, 2026
What should I do if my Arc Sound Bar is not working?
In to TV ARC, replace the HDMI cable and try again. Repeat the previous steps with a brand new HDMI cable. Connect the soundbar to another TV with ARC. This step helps determine whether the ARC is not working on the TV or on the soundbar.
Why is my sound bar not working on my Samsung TV?
The TV is up and running, and the soundbar can play audio when streaming via Bluetooth. However, getting the audio from the TV via HDMI (ARC) is not working. I have the soundbar source set to “D.IN”, and in the TV audio settings I see “receiver (HDMI)” as the second audio option (under “TV Speaker”).
Where does the HDMI arc go on a sound bar?
@yorulmazburak: When you connect the soundbar to your TV via HDMI ARC, please ensure that it is connected to the HDMI IN (ARC) port on the TV, and the HDMI Out (TV-ARC) port on the sound bar. TV ARC should be displayed on the Soundbar at this point.
Can you connect a soundbar to a TV?
Everything else is working (connectingTV by optical cable, and connecting other sounds via Bluetooth), but not the connexion via HDMI ARC. So no sound nor picture gets through from video source to TV ARC via soundbar. So I m disappointed as I have to select source manually each time I change !
In to TV ARC, replace the HDMI cable and try again. Repeat the previous steps with a brand new HDMI cable. Connect the soundbar to another TV with ARC. This step helps determine whether the ARC is not working on the TV or on the soundbar.
The TV is up and running, and the soundbar can play audio when streaming via Bluetooth. However, getting the audio from the TV via HDMI (ARC) is not working. I have the soundbar source set to “D.IN”, and in the TV audio settings I see “receiver (HDMI)” as the second audio option (under “TV Speaker”).
How can I get sound from my TV with arc?
If only one of the devices is ARC/eARC compatible, the HDMI® ARC/eARC feature can’t be activated. To get sound from your TV, you will need to connect the audio system with an optical cable or audio cable.
How can I get sound from my soundbar to my TV?
If your TV has no ARC label: Connect one end of the HDMI cable (sold separately) to any HDMI IN port on your TV. Connect the other end to the TV OUT (ARC) port on your audio device. Then, connect an optical audio cable from the TV’s Optical digital audio out to OPTICAL IN on your audio device.