When is Aiphone technical support available by phone?
William Smith
Published Feb 13, 2026
When is Aiphone technical support available by phone?
Our Technical Support team members are available by phone on weekdays between 5:30 am and 4:30 pm (Pacific Time). Check out our new FAQ section! Get quick answers to common questions about our most popular products. Whether you’re new to Aiphone or a long-time partner you can design an intercom system 24/7.
What can I do to keep my Aiphone system current?
Download software to keep your existing Aiphone systems current with the latest upgrades. Check out a mix of both common and extraordinarily unique Aiphone cases. Peruse security posts and musings authored by Aiphone experts. Explore available courses for Aiphone online training.
Who are the companies that make Aiphone systems?
Manufacturer of Security Access Control & Video Intercom systems. Known for design simplicity, technical excellence, and backed by award-winning customer support. Aiphone systems include audio & video, and enterprise-level networks with emergency call stations.
How can I find out more about Aiphone?
Peruse security posts and musings authored by Aiphone experts. Explore available courses for Aiphone online training. Specify a complete system with this free, easy-to-use online design tool, available 24/7. The annual catalog and brochures are shipped within four business days of when your order was placed – at no cost to you.
How to contact the Aiphone customer service office?
For account info, order status, back order info, stock level inquiries, and pricing, please email Customer Service at [email protected] For all other inquiries, email [email protected] Call Us. Main Office: (425) 455-0510. Toll Free: (800) 692-0200 . Fax Us. Toll Free: (800) 525-3372
Our Technical Support team members are available by phone on weekdays between 5:30 am and 4:30 pm (Pacific Time). Check out our new FAQ section! Get quick answers to common questions about our most popular products. Whether you’re new to Aiphone or a long-time partner you can design an intercom system 24/7.
Where can I get an Aiphone in the USA?
Aiphone Corporation supports customers in the US, Canada, and Mexico. If you are in another country, please . For product related questions, please email Technical Support at [email protected] For account info, order status, back order info, stock level inquiries, and pricing, please email Customer Service at [email protected]
How to get a repair order for an Aiphone?
If Technical Support has determined that your unit requires service, you will be issued a Support Ticket number and sent a Repair Order Request Form. If you are unable to contact Technical Support, please contact Customer Service to obtain a Repair Order Request form. Fax or email the completed form to 800-525-3372 or [email protected]