Who do you call when power goes out?

Who do you call when power goes out?

If you have noticed any fallen power lines, call 911 then call our emergency number immediately at 1-800-611-1911. STAY AWAY and keep others away from downed lines; they are dangerous and can cause serious injuries. For more information, visit Power Line Safety.

Why did my power go out on a sunny day?

Dead or damaged branches can fall and take out a power line or utility pole even on a clear and sunny day, particularly if they’ve been weakened by recent high winds or weather events. If you see a dead or damaged tree near a power line, let us know at 888-554-4732.

Why did my power suddenly go out?

Causes. Generally, the power goes out for two reasons; a circuit breaker or fuse is tripped in your home, or the power lines themselves are affected. If the power has gone out just in your house, or some items are working but some aren’t, it’s a sign that the cause is somewhere in your electrical system.

When to call Hawaiian Electric for a power outage?

Our outage hotlines are available 24 hours a day, 7 days a week. Before reporting an outage, first check to see if your neighbors still have power. If they do, check your home circuit breakers or fuses to help determine if your electric service loss might be a result of a household problem.

When do you have a controlled power outage?

An extremely rare, controlled power outage that we enact as a last resort when there is a statewide Stage 3 Emergency declared. Sometimes called a “rolling blackout.”

Where can I find information on power outages?

Wildfire Mitigation Efforts Public Safety Power Shutoffs Public Safety Power Shutoff Alerts Weather and PSPS Community Safety Events Customer Resources & Support Wildfire Communications Center Current Power Outages Home> Outage Center> Current Power Outages Current Power Outages

What makes a major power outage a major outage?

Major Outage A large, unexpected outage caused by accidents or natural disasters such as wildfires. We strive to keep affected customers and the media well informed during these events while we work to promptly restore power.