Why are my Bose headphones connected but not working?
Emily Sparks
Published Mar 23, 2026
Why are my Bose headphones connected but not working?
When Bose Headset Does Not Pair in Connect If that does not work, reboot the device. You can also try closing and reopening the Connect app, and if you are on Android, enable location services or clear the app’s cache to reset the app’s settings and, hopefully, fix the problem.
How do I reset my Bose QuietComfort?
Here’s how to do it:
- To begin, turn off your headphones, then wait about 30 seconds.
- Connect your QC 35 headphones to the charger, on a wall outlet, or on a computer USB port. Wait about 5 seconds.
- After 5 seconds, unplug your Bose headphones. Wait a minute.
- Switch on your Quiet Comfort again normally.
How do I connect my Bose headphones to my TV?
Navigate go to “Connect new device” and look for new Bluetooth devices on your TV. If the BOSE headphones are found, select them with the remote control – done! Your BOSE Quiet Comfort 35 is now connected to the TV and you will also receive information about it in the BOSE Connect app.
Can you connect two Bose headphones at the same time?
Delete the headphones from your phone’s Bluetooth device menu and retry the initial pairing process. It may also help to remove some other Bluetooth devices from your smartphone to avoid cluttering it. The Bose QuietComfort 35 II can connect to two devices simultaneously, and will automatically switch to the device playing content.
What to do if your Bose headphones wont connect to your phone?
If your headphones won’t re-connect to your smartphone by Bluetooth, first make sure the audio cable and USB charging cable are unplugged. If this doesn’t work, use your smartphone to disable and re-enable Bluetooth. Still having problems? Delete the headphones from your phone’s Bluetooth device menu and retry the initial pairing process.
Can you connect your headphones to your TV without Bluetooth?
Although the obvious answer might be no because that’s how most headphones connect to devices, you actually can. At first, it might seem difficult, but keep reading to find out how to seamlessly and easily connect your wireless headphones to your Television set, with and without your TV having Bluetooth.
How do I connect my Bose headphones to my phone?
Slide the power switch toward the Bluetooth symbol, and hold it there until you hear a voice prompt letting you know the headphones are ready to pair. The Bluetooth indicator will also blink in blue. Open your smartphone’s Bluetooth menu and allow it to discover new devices. Select the “Bose QuietComfort 35 II” from the list.
How to connect Bose QC 35 wireless headphones to LG?
I just purchased BOSE Quiet Comfort 35 wireless / bluetooth headphones to use with our LG web05 TV; model 55UF6450-UA . After fully charging the headset, I kept getting prompted to select device.
Do you need Bluetooth to connect wireless headphones to TV?
No mention of bluetooth in the TV specs. You will need a bluetooth transmitter with optical audio input. Check the TV manual on how to use the optical audio output of the TV. No mention of bluetooth in the TV specs. You will need a bluetooth transmitter with optical audio input. Check the TV manual on how to use the optical audio output of the TV.
Why do my Bose headphones keep switching to the wrong device?
While convenient, the headphones may sometimes switch to the wrong device—even when it’s not playing anything. You can override automatic switching by selecting your device using the Bluetooth toggle switch, located on the right ear cup.