Why cant I see my Lorex cameras on my phone?
David Ramirez
Published Feb 22, 2026
Why cant I see my Lorex cameras on my phone?
If the Lorex Cloud app is not connecting to your cameras, it may be due to a pending firmware update on your recorder. If a newer firmware version is available, download and install the new firmware. IMPORTANT: Do not power down or unplug the unit during the firmware upgrade process.
Does Lorex work with Apple?
Connect to your compatible security recorder using the Lorex Home app for remote access to live video streams, recorded video, and system settings. Ensure you have created a Lorex Home account and connected at least one Lorex device using the Lorex Home app for iOS or Android.
How do I enable sub stream on my iPhone?
), and then click Settings > Record > Substream. In the Channel drop-down, select a channel to set as substream. In the Resolution drop-down, select a recording resolution.
Is Lorex cloud free?
Select Lorex devices come with a free Lorex Cloud Basic plan that includes 2-day video backup or up to 10 gigabytes of cloud storage (this Basic plan for DVR and NVRs will default to Channel 1). If more storage is needed, you can sign up for a Lorex Cloud Premium plan for unlimited storage, and more.
How do I install a Lorex app on my iPhone?
Open the App Store and search for Lorex. Tap iPad Only. Select iPhone Only. The App Store will show you the Lorex apps available for iPhone. Find the app for your system and tap the cloud icon () to install the app.
Can a Lorex surveillance system be connected to the Internet?
Many of Lorex’s video surveillance products are capable of sharing their video signals across digital networks and the Internet, allowing access from anywhere in the world. However, many users are not familiar with the technologies needed to setup their systems for remote connectivity.
What should I do if my Lorex camera is not recognizing the HDD?
In the end, hit apply and ok, so the system, will restart. Once you finish, if the system is still not recognizing the HDD, you can try with a new power adapter. Usually, Lorex adapters tend to fail over time, so you can fix the issue by replacing the power supply for the unit.
How can I use Lorex cloud on my computer?
With Lorex Cloud App you can access your cameras from anywhere via internet. If playback doesn’t begin shortly, try restarting your device. Videos you watch may be added to the TV’s watch history and influence TV recommendations. To avoid this, cancel and sign in to YouTube on your computer.
Are there apps for remote connection to Lorex?
See the chart below to see the apps and devices supported for remote connection to Lorex systems. The chart lists the apps available for each system as well as how-to videos and FAQ tutorials to install the apps.
How do I install Lorex on my iPad?
Tap iPad Only. Select iPhone Only. The App Store will show you the Lorex apps available for iPhone. Find the app for your system and tap the cloud icon () to install the app. To find the correct app for your system, click here to see the full compatibility chart. NOTE: The instructions above are for illustration purposes only using iOS7.
Is it easy to troubleshoot a Lorex security camera?
The Lorex security camera troubleshooting is easy to follow and anyone can do it. However, when you don’t know anything about those systems, it can be difficult to fix issues and handle problems by yourself.
Can a PTZ camera be connected to Lorex cloud?
If your security system contains PTZ cameras, controlling the field of view of your security cameras has never been more straightforward with easy to use controls. Connect your security recorder to your mobile device in minutes. Easily connect your security camera system to the Lorex Cloud App by following these simple steps.