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The Daily Insight

Why do I keep getting error messages on YouTube TV?

Author

Andrew Ramirez

Published Apr 07, 2026

Why do I keep getting error messages on YouTube TV?

If your internet is down, or simply too slow, you might get a playback error message. Make sure your internet is up and running before you start streaming. Too many users: YouTube TV supports three streams at a time.

What happens if you have a bad internet connection on YouTube?

Bad internet connection: You need at least 5 Mbps to run YouTube TV smoothly. If your internet is down, or simply too slow, you might get a playback error message. Make sure your internet is up and running before you start streaming.

Why do I get an error on my BT TV?

You’ll get this error when there are too many TV boxes connected to the BT account. You can only use one box at a time to receive full service (On Demand and Extra Channels). If you have two TV boxes you can order an Extra Box subscription which will allow both boxes to be connected. However you can’t have this if you have Sky Cinema or Sky Sports.

Why do I keep getting the same error message?

If you still get same error message, please try again in a couple of hours. This error message is displayed if you have the TV box which doesn’t have recording capabilities. If you want to record you’ll need to get a box with a built-in recorder. To upgrade your box, call us on 0800 800 150. Check your software version is up to date.

What to do if your DStv is not working?

The smartcard is not inserted correctly or faulty. To fix this problem, remove the smartcard and clean it with a dry soft cloth then reinsert it into your DSTV correctly. If this problem persists, you may need to take your decoder to the nearest Multichoice Centre to exchange the smartcard or to reset.

Why does my TV keep going to the wrong channel?

When a television set auto-tunes, it automatically starts from the bottom of the channel or frequency range and works upwards. It tunes to the first channel it comes across, even if they are weaker signals from the wrong transmitter. This may be because your receiver still has wrong channels stored in its memory.

Why does my DAB signal break up in the weather?

DAB reception is rarely disrupted by high-pressure weather conditions, but under some circumstances, signals from very distant transmitters can cause reception to break up, or be lost for periods of time. If you suspect this – particularly if you are also getting interference on FM – wait until the weather changes.