Why has the sound gone on my Panasonic TV?
David Ramirez
Published Apr 28, 2026
Why has the sound gone on my Panasonic TV?
Cable box, DVD player, etc.) or its connection to the TV. Make sure the volume is up and mute is off. Ensure all connections are correct and secure. If the TV is connected to a Panasonic Home Theater via HDMI cable, then check VIERA Link or CEC controls.
How do I reset my TV?
The display screen may differ depending on the model or OS version.
- Turn on the TV.
- Press the HOME button on the remote control.
- Select Settings.
- The next steps will depend on your TV menu options: Select Device Preferences — Reset.
- Select Factory data reset.
- Select Erase Everything.
- Select Yes.
Are there any problems with the Panasonic sound remote?
Since it is putting out IR there might be a problem with the surround sound system not the remote. The IR receiver would not usually be affected by dust but if it exposed then cleaning it can’t hurt. If it is enclosed behind the front panel it would be hard for dust to get in there. You must log in or register to reply here. Solved!
What do you need to know about Panasonic UK?
At Panasonic UK, we are committed to listening to our valued customers and ensuring that their interests are at the heart of all that we do. We pledge to provide the highest possible level of support. Our Customer Service Charter sets out this commitment, and outlines the standard of service that customers can expect in all dealings with us.
How can I check the sap on my Panasonic TV?
Check the correct SAP (Secondary Audio Program) is selected by pressing the [ SAP] button on the remote control. If the TV is connected to a Panasonic Home Theater via HDMI cable, then check VIERA Link or CEC controls.
Is there a problem with the surround sound remote?
Since it is putting out IR there might be a problem with the surround sound system not the remote. The IR receiver would not usually be affected by dust but if it exposed then cleaning it can’t hurt. If it is enclosed behind the front panel it would be hard for dust to get in there. New batteries? Pansonic remote or generic?