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The Daily Insight

Why is my eero Pro not connecting?

Author

John Thompson

Published Mar 12, 2026

Why is my eero Pro not connecting?

Power cycle your eeros: Try power cycling your eeros by unplugging the power cable from the back of your eero, waiting 30 seconds, and plugging it back in. This step can sometimes fix connectivity issues. Unplug the power cable from your modem, wait 30 seconds, then plug it back in.

How do I reconnect my eero to my new modem?

Connect your Gateway eero device to your modem using the Ethernet cable that came in the box. You can use either of the Ethernet ports on the back of your eero. Plug your Gateway eero device in to an available power outlet, then reconnect your modem to power. Your eero device’s status light will start flashing white.

Does eero Pro replace router?

eero doesn’t replace your modem, it replaces your router. The first eero plugs into your existing cable or DSL modem. If you have a combination modem/router, you’ll be using that as a modem and disabling the routing function by putting it in bridge mode. Additional eeros just need power from a standard outlet.

How long does eero Pro take to register?

Depending on the modem, this may take up to 3–5 minutes. After you plug your eero into your modem, you’ll no longer need your old router. If you have a modem/router combo device, you can put that device in bridge mode for optimal network performance.

Where is the reset button on my eero?

The eero Beacon reset button can be found on the left side and the same instructions below apply. Before resetting your eero, make sure it has been powered on for at least 45 seconds. You can use the reset button to perform two distinct actions: a soft reset and a hard reset.

Do I plug eero into WAN or LAN?

Your Eero must be connected to a modem in order to provide the local network with an Internet connection. Acquire an Ethernet cable. Take one end of the cable and plug it into the Internet (or WAN) port on the rear of your Eero.

Can eero be hacked?

All models of Eero devices are secure and safe from hacking. With a host of the latest security patches, firmware, software updates, and security tools, and the introduction of several services like Eero Secure and Eero Secure Plus, Eero users are more protected than ever before.

Does eero need to stay plugged into modem?

The first eero has to be plugged into the Ethernet port on your cable modem. This becomes a wireless router for you system. Each additional eero can be placed anywhere 110 volt power is available. They don’t have to be plugged into Ethernet that routes back to the first one.

How do you know if your eero is working?

How do you know if your Eero is working?

  1. Open the eero app.
  2. Tap Online at the top of the screen.
  3. The signal strength of each eero will be displayed to the right of the name of each eero.
  4. Note: If you eero is wired it will display a <-> icon.

Can you use eero without Internet?

In order to use eero, you will still need to have an Internet Service Provider (ISP). eero works with all ISPs in the United States and Canada.

Why is my eero blinking white?

Blinking White: eero software is starting up/connecting to Internet. Blinking Blue: Broadcasting Bluetooth® Solid Blue: eero app is connected to the eero and is setting up the network. Blinking Green: Multiple eeros detected during setup.

How do I resync my eero?

How do I reboot my eero network?

  1. Open the eero app and tap on the Settings tab.
  2. Scroll down, find and select the “Advanced” option.
  3. Scroll down to “Reset” at the bottom of the Advanced menu.
  4. In the Reset menu, tap “Restart Network,” then tap “Restart Network” again to confirm.

How do I set up my Eero to keep my existing router?

If you’d like to bridge your eeros, please see this article . While it sounds a bit complicated, double NAT-ing your eeros is fairly simple. If you have a separate router and modem, don’t plug your gateway eero directly into your modem, as the eero app suggests. Instead, plug your gateway eero into your existing router.

Do you have to have Eero 6 to use Eero pro?

At least one 1st or 2nd-generation eero an eero 6 or an eero Pro 6 (the beacon and eero 6 extender cannot be used to start a network but added to an existing) Mobile device with a data connection (If you don’t have access to a data connection, see our workaround instructions here.)

Why is my iPad not connecting to my Eero router?

The Amazon owned company creates advanced but affordable hardware with an excellent and easy to use mobile app. But one of the biggest issues with the Eero routers is that some devices, especially older devices like an iPad or printer, won’t connect to the network.

How to disconnect Windows device from Eero network?

I’m having trouble connecting my Windows device to my eero network 1 Start Network and Sharing Center 2 In the Tasks pane, click Manage wireless networks 3 Right-click the connection you want to delete, and then click Remove network 4 In the Manage Wireless Networks – Warning dialog box, click OK

Does Eero replace my current router?

eero is designed to replace your current router with a WiFi system that provides greater Internet connection and reliability throughout your home. Most customers no longer need their older routers after installing eero. Some customers prefer to maintain their existing routers alongside their eero networks.

Can I use Eero with my existing router?

To get the most out of your eero WiFi system, we recommend having your eero WiFi system replace your current router and having your gateway eero plugged directly into your modem. However, if you’d like to keep using your existing router, you absolutely can.

Can I use Eero with my modem?

You can use your Eero with an existing modem router. It is advised that you bridge your existing router before connecting it to Eero so that you can avoid a double NAT. How many Eero beacons can I add?

Does Eero provide VPN support?

eero supports VPN passthrough. This means you can use another routing device with VPN in front of your eero, and eero will be able to pass that VPN traffic. Also, if you have a VPN service set up on your device, eero can pass that traffic as well.