T
The Daily Insight

Why is my Sonos arc not connecting?

Author

Daniel Foster

Published Mar 04, 2026

Why is my Sonos arc not connecting?

Make sure that the Ethernet cable is firmly plugged in to both the router and your Sonos product. If possible, try connecting the Ethernet cable to a different port on the Sonos product or the router. You can also try using a different Ethernet cable to see if the current cable is faulty.

Does Sonos Connect work with Arc?

Add Arc to your existing system Open the Sonos app for iOS or Android. From the Settings tab, tap System > Add Product. Follow the steps in the app to connect Arc to your Sonos system.

Is the Sonos arc discontinued?

That effort starts with the new $799 Arc, a premium soundbar that replaces the Playbar in Sonos’ product lineup. The oddball Playbase speaker, designed to fit underneath some TVs, is also being discontinued today as Sonos simplifies your options to just the Arc and Beam.

How do I connect my Sonos arc to WiFi?

Open the Sonos app and select Settings > System > Network > Wireless Set Up. This will guide you through the necessary steps. After entering your new WiFi password, you should then see a message saying your Sonos player is now set up on the new WiFi network.

How do I make Sonos arc louder?

Increase the volume of the surrounds

  1. Open the Sonos app for iOS or Android.
  2. From the Settings tab, tap System.
  3. Tap the Sonos home theater product that uses surround speakers.
  4. Under Sound, tap Surround Audio.
  5. Use the TV Level slider to increase the volume of the surround speakers.

What TV is compatible with Sonos arc?

4 Popular Smart TVs Compatible With Sonos ARC

  • Our Top Pick: Samsung Q80T.
  • The Budget Pick: Vizio P Series. The Vizio P Series is an affordable option for users looking for ARC capabilities.
  • LG GX. The GX is part of LG’s 2020 lineup and is known for its “Gallery” look.
  • Sony A8H.

    Can I use my Sonos Arc without Wi-Fi?

    Best Answer: No, unfortunately. All Sonos products are not designed to work without a broadband Internet connection or router since these are not Bluetooth speakers. Sonos products also have Ethernet ports directly on them, so you can plug in an Ethernet cable if there is no reliable Wi-Fi connection available.

    Can a Sonos arc be plugged into a TV?

    So, an HDMI ARC on a TV can be plugged into the HDMI eARC of the Sonos Arc. Which TVs have HDMI eARC? Although HDMI eARC can technically be implemented on HDMI 2.0b ports, the reality is it’s only TVs with HDMI 2.1 ports that support eARC.

    Can a Dolby Atmos decode a Sonos arc?

    There is a workaround: if your TV supports Dolby Atmos decoding natively, such as LG’s 2018 OLED TVs, then the TV can decode the high-resolution Atmos input and re-encode it as Dolby Digital Plus to send to the Sonos Arc. You get a slightly compressed version of the sound, but in practice, it’s hard to hear the difference as the change is subtle.

    Is the Sonos ARC compatible with DTS sound?

    Sonos doesn’t support any DTS sound format at all. In fact, if you try and play a disc using any form of DTS sound (original DTS, DTS-HD MA, or DTS:X) you won’t get any sound on your Sonos Arc at all. That’s rather frustrating, as many discs only have a surround soundtrack in DTS audio, and don’t offer an alternative Dolby Digital one.

    Is the Sonos ARC compatible with Atmos TV?

    For some other Atmos soundbars, the solution is simple if your TV can’t output Atmos: connect the soundbar via its HDMI IN port to an Atmos-enabled streaming device and then connect the soundbar to your TV via its HDMI OUT port. Unfortunately, this isn’t possible on the Arc because it only has one HDMI port.

    Can a Sonos arc work with an HDMI splitter?

    Even if you buy an HDMI 2.1 splitter and send one cable into the back of the Sonos Arc, you won’t get any sound out of it at all. Unfortunately, there are currently no external sound boxes that can convert a signal into HDMI eARC, either, although some companies are looking at creating one.

    Where to place Sonos arc on a TV?

    You can wall mount Sonos Arc under your TV or place it on a credenza. Place on a credenza Place horizontally on a stable and level surface. Keep 4.0″ (102 mm) space (minimum) between the top of Sonos Arc and the bottom of your TV (if placing Arc below the TV). Don’t place vertically or on its side. Make sure the touch controls are facing up.

    Can a Sonos sound bar work with a TV?

    The BIG question is whether it will work with YOUR television or not, and the answer is… it’s complicated. 1) If your TV lacks an ARC connection: Sonos supplies an optical to HDMI adapter with the Arc, so you can connect the Arc to your set, but you will lose Atmos sound capability, since it cannot be transmitted over an optical output.