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The Daily Insight

Why is the audio volume on Netflix so low?

Author

Samuel Coleman

Published Apr 25, 2026

Why is the audio volume on Netflix so low?

Netflix movies have no change or improvement in the low audio volume levels. jeenyarse writes… Why not fix the problem instead of treating the symptoms ?…. and it seems to always land back in Netflix’s court ? I can’t speak for Netflix and any technical hurdles they may be experiencing with the sound volume, and neither can most people.

Why does Netflix not have 5.1 surround sound?

Titles downloaded from the Netflix app to watch offline do not currently support 5.1 audio. To watch the title in 5.1 surround sound, delete it from your device and watch it while connected to the internet. Troubleshoot your device connections. Ensure that your speakers are hooked up to your receiver properly.

Why do I have sound issues when I try to watch Netflix?

I’m having sound issues when I try to watch Netflix. I’m having sound issues when I try to watch Netflix. If you are having sound issues when you try to watch Netflix, it may be due to an issue with the content itself, your device settings, or your network connection. Follow the steps for your device below to resolve the issue.

What should I do if my Netflix is too low on my TV?

You can either wait for them to do something about it, or you can take matters into your own hands and enjoy the results immediately. In the Netflix app if surround sound (5.1) is selected, try changing it to a non-5.1 option. I also had this problem with the Netflix app on a Sony Bravia TV, KDL-55W800B if I recall correctly.

How to fix the sound problem on Netflix?

[Solution] Netflix Audio Problems 1 Open Netflix and play what you want to watch. 2 While playing, click on the Dialog icon. 3 If you find that the surround sound 5.1 is selected, change it to anything other than the 5.1 sound option. 4 Now relaunch Netflix and check if the problem is resolved. See More….

Titles downloaded from the Netflix app to watch offline do not currently support 5.1 audio. To watch the title in 5.1 surround sound, delete it from your device and watch it while connected to the internet. Troubleshoot your device connections. Ensure that your speakers are hooked up to your receiver properly.

Do you need a sound test for Netflix?

There’s no reason why a sound test for Netflix should be any different, but it’s definitely worth doing when you first enable surround sound. The purpose of a sound test is to ensure you’re happy with how your speakers work with the content and to test any audio effects installed on your receiver.

What to do if you are not getting 5.1 surround sound?

Ensure that your speakers are hooked up to your receiver properly. We also recommend checking your HDMI/Optical connectors to ensure that they are plugged in properly. Lastly, reversing the ends of the cable or trying an alternate cable may resolve the issue you are experiencing. Was this article helpful?