Why Lorex cloud is not working?
Samuel Coleman
Published Feb 15, 2026
Why Lorex cloud is not working?
If the Lorex Cloud app is not connecting to your cameras, it may be due to a pending firmware update on your recorder. If no newer firmware version is available, please reboot your recorder and wait approximately 10 minutes before attempting to connect with Lorex Cloud again.
How do I start Lorex recording?
To enable manual recording using the Lorex Secure / FLIR Secure app:
- Launch the Lorex Secure / FLIR Secure app on your smartphone or tablet.
- On the Home screen, tap your camera to stream live video.
- Tap the Record icon ( ) in live view to start manually recording: Live View Screen.
- Tap the Stop Recording icon (
How many years of warranty does Lorex have?
Our support team is happy to help. Extend your product warranty coverage up to five years by purchasing one of our LorexCare Extended Warranty plans. Add extended warranty plans to your order during checkout, and enjoy benefits like cost-free repairs and replacements if your Lorex product is determined to be defective.
Where can I get technical support for Lorex?
Contact Lorex Support. Our support team is happy to help. Technical support hours are: Phone Support. 1.888.425.6739. Option 1 – English, 2 – Spanish, 3 – French. Option 2 for Technical support.
What do you need to know about Lorex remote monitoring?
Remote monitoring made easy. View your home or property using our intuitive and reliable mobile applications. Keep up to date on activities on your home or business when you’re not there. Our support team is happy to help.
Our support team is happy to help. Extend your product warranty coverage up to five years by purchasing one of our LorexCare Extended Warranty plans. Add extended warranty plans to your order during checkout, and enjoy benefits like cost-free repairs and replacements if your Lorex product is determined to be defective.
Contact Lorex Support. Our support team is happy to help. Technical support hours are: Phone Support. 1.888.425.6739. Option 1 – English, 2 – Spanish, 3 – French. Option 2 for Technical support.
Is it easy to troubleshoot a Lorex security camera?
The Lorex security camera troubleshooting is easy to follow and anyone can do it. However, when you don’t know anything about those systems, it can be difficult to fix issues and handle problems by yourself.
Why did Lorex create the splitter power adapter?
Therefore, Lorex created the splitter power adapter to allow customers to easily connect multiple cameras to one single power outlet. This feature will help you to have fewer cables and effortless experience when installing the system.
